A short story based on the prompt ‘dead air.’
I am writing to complain about my recent flight with Dead Air.
I chose to fly with you because you charge very reasonable fares. I was not put off by the negative reviews from relatives of your passengers, or the many sensationalist news articles condemning your business model as unethical – I personally find the profiteering of other airlines to be much more worrying (British Airways quoted me 4x the price you did!) Sadly, despite my open-mindedness I was very disappointed with the overall experience and with the customer service I received from Dead Air.
The problems began at check-in.